Scope Charter
The deep contract for cross-functional initiatives. Use this when the work crosses multiple teams or carries high risk.
Project Charter
This document serves as the single source of truth for scope, risk, and ownership across all teams.
1. Success Signals
We are done when:
- 1Customer Support volume for password resets drops by 30% within 30 days of launch.
- 2Latency on the checkout endpoint remains below 200ms at p95.
2. Boundary Map
Identity ServiceCore Auth Logic
High Impact
Owner@Sarah (Identity Team)
Billing APIInvoicing
No Impact
Owner@Mike (Payments)
3. Risk Register
Risk: 3rd Party API DelayPROB: MEDIUM
Trigger: If API V2 is not released by June 1st.
Agreed Response: We descope "Social Login" feature and launch with Email-only.